To facilitate the usage as well as our products' installation, we have compiled the most usual questions that our clients make us. Thus, on a single page, you can find the most appropriated answer to your doubt.Select one of the cathegories to display the FAQs.

External access

Without any problem. The DF-SERVER EVO client supports RDP servers such as Terminal Server or Citrix.

In addition to the Windows access licences and the own application about files and folders access, among the more than 40 application licences which DF-SERVER has to apply to users or groups, is the one of file’s e-mail sending or the other one of managing¬ direct link¬ links created with the¬ Direct Link module.

In addition to the traditional access systems out of the LAN which the computer networks can offer, such as the remote desktop, DF-SERVER EVO has got certain modules which we can cover with the access needings outside the information:

  • Web module: access to information through web, in an environment where we can even execute workflows.
  • Direct Link module:¬†you can share information through a link sending, allowing the recipient to complete certain actions such as digital signature, printing, downloading or email sending.
  • DF-Mobile module: you can acceed to information through our App and complete typical actions of the document manager over it. Suitable for¬†Android, Windows Phone and Apple iOs.

You can obtain further informartion and a comparison of the different modules availabe in the DF-SERVER EVO versions¬ by clicking here.

¬

Updates

Absolutely not. In DF-SERVER EVO we are concerned about being updated with the last advances and real necessities of our potential clients, this is why we are constantly renovating and developing.

The product’s backups and new versions do not mean any aditional cost for the client.

In the case of backups, these ones are automatically executed and they do not need any specialized technician intervention.

¬

Audit

In the DF-SERVER audit each user’ s action is stored inside the application. This way we know the user, the action completed and the object over which it was executed.

Searches

DF-SERVER EVO¬†allows to automatize repeated and intuitive processes, such as the structured document automatically classification, by contained text or word, characters in the file’s name, reading a barcode or by the index value assigned to it, DF-SERVER will know which document is, which concrete tasks must execute over it and store it in a specific folder; all these actions completed in an unattended way.

The single user’s intervention is just to scan the document.

Thanks to the DF-SERVER EVO powerful search engines you can find any file wherever it is located.

Just by knowing a datum or part of it. by contained data (regardless of its format), document’s modification or login date in the document manager, used seal, note, alert, index value (metadata), etc.

Classification

DF-SERVER EVO¬†allows to automatize repeated and intuitive processes, such as the structured document automatically classification, by contained text or word, characters in the file’s name, reading a barcode or by the index value assigned to it, DF-SERVER will know which document is, which concrete tasks must execute over it and store it in a specific folder; all these actions completed in an unattended way.

The single user’s intervention is just to scan the document.

Certified Digitalisation

DF-SERVER EVO is certified by the Spanish Tax Agency since 2008 for the certified digitalisation. This process allows to destroy incoming invoice and substitutive documents, since this created digital document has complete fiscal value.

This option is available with the certified digitalisation module.

Partners

Of course, you can request before a date and time, we will show you the tool remotely and the duration is about one our and half.

Contact with us to manage your request.

Nowadays, DF-SERVER EVO has got a wide range of partners in the Spanish and international area.

Consult in the¬ partners¬ section the companies which work with us in your area; there you can find their own details: address, phone and web page.

Signature

With Wacom signature tablets, DF-SERVER EVO can caught whatever written on it (such as a signature) and add it on the desired documents, choosing the position and on which document pages placing it.

Setup

Without any problem. The DF-SERVER EVO client supports RDP servers such as Terminal Server or Citrix.

Certainly, it must fulfil the system  and hardware resources requirements.

¬

Categories: Setup, Methods

It is a suggestion. For processes such as the text OCR extraction, the program consumes an important quantity of resources, therefore, we recommend having a server entirely dedicated to  DF-SERVER EVO.

¬

Categories: Setup, Methods

Moving to a higher as well as to a lower version is something simple; just by changing the product’s keyword ¬†(the keyword provided by the supplier) it can be quickly changed to another version and its characteristics.

¬

The documents never stop being files inside a Windows folders’ structure, therefore you will always have all your information available without being caught by¬ DF-SERVER EVO.

If the documents are Windows files, or they can be exported to Windows, yes, of course.

Regarding the document information which could not be included in the file (relational metadata, notes, etc…) and that will be in the previous document manager database, its inclusion in DF-SERVER EVO will depend on the possibility of acceding to the content of this database or the previous application helpdesk.

¬

Categories: Setup, Methods

The product’s backups and new versions do not mean any aditional cost for the client.

In the case of backups, these ones are automatically executed and they do not need any specialized technician intervention.

¬

DF-SERVER EVO¬†is not the documents’ owner, so that they keep being physical files, organized in a Windows folders’ structure. Therefore, the document limit is simply the limit that the Windows system can store.

On the other hand, the system allows to log in different datawarehouses which can be placed in different local net paths. By this way, we achieve to centralize the access to information, although it had been distributed in the Windows net.

The operating system needings and, specially, the hardware which DF-SERVER EVO needs will depend on the workload to be supported. As a guidance we can point the following requirements for a standard installation and operation.

  • Minimum hardware required.
    • Microprocessor Intel i5 (4 cores) or equivalent.
    • 4 GB of¬†RAM memory.
    • 100 Mbps network card.
    • 250 Gb free space in disc in the system unity.
  • Minimum hardware recommended.
    • Microprocessor Intel i7 (4 cores) or equivalent.
    • 8 GB of¬†RAM memory.
    • 1000 Mbps (1 Gbps) network card.
    • 500 GB free space in disc in the system unity.
  • Supported operating systems.
    • Windows Server 2012.
    • Windows Server 2008 and Windows Server 2008 R2.
    • Windows Server 2003 with SP2 (it is not recommended. It will be not longer supported in the following versions)
    • Windows 10.
    • Windows 8 and Windows 8.1.
    • Windows 7 (‚ÄėHome Premium‚Äô, ‚ÄėProfessional‚Äô, ‚ÄėUltimate‚Äô, ‚ÄėEnterprise‚Äô and the ¬†‚ÄėN‚Äô editions from any of these versions.
    • Windows Vista with SP1 or higher (‚ÄėHome Premium‚Äô, ‚ÄėBusiness‚Äô, ‚ÄėUltimate‚Äô, ‚ÄėEnterprise‚Äô .and the ¬†‚ÄėN‚Äô editions from any of these versions.¬†(it is not recommended. It will be not longer supported in the following versions)
    • Windows XP Professional with SP3 and .NET Framework 4.0 installed.¬†(it is not recommended. It will be not longer supported in the following versions)

¬

Categories: Setup, Methods

Integration

With the  ODBC connector it can interact content from its database with the one from other applications. We even offer the ToolBox module so that the IT department of the client develop its own interaction utilities with other applications.

DF-SERVER EVO modules

With the  ODBC connector it can interact content from its database with the one from other applications. We even offer the ToolBox module so that the IT department of the client develop its own interaction utilities with other applications.

In DF-SERVER EVO we offer four product versions:

The differences among them consist in the users’ number, processing engines and from lower to higher modules’ inclusion:¬ ADI module, WorkFlow module, DF-Mobile module, Direct Link module, Web module, Click and Search module, etc.

You can have further information and a comparison of the different available modules in the DF-SERVER EVO versions¬ by clicking here.

¬

DF-SERVER EVO is certified by the Spanish Tax Agency since 2008 for the certified digitalisation. This process allows to destroy incoming invoice and substitutive documents, since this created digital document has complete fiscal value.

This option is available with the certified digitalisation module.

In addition to the traditional access systems out of the LAN which the computer networks can offer, such as the remote desktop, DF-SERVER EVO has got certain modules which we can cover with the access needings outside the information:

  • Web module: access to information through web, in an environment where we can even execute workflows.
  • Direct Link module:¬†you can share information through a link sending, allowing the recipient to complete certain actions such as digital signature, printing, downloading or email sending.
  • DF-Mobile module: you can acceed to information through our App and complete typical actions of the document manager over it. Suitable for¬†Android, Windows Phone and Apple iOs.

You can obtain further informartion and a comparison of the different modules availabe in the DF-SERVER EVO versions¬ by clicking here.

¬

OCR

If you make any change over any file, DF-SERVER EVO will check it again with the OCR and automatically store one of its versions. Thus, we will always have extracted text from the last modification and its previous versions saved.

¬

After-sales service

Nowadays, DF-SERVER EVO has got a wide range of partners in the Spanish and international area.

Consult in the¬ partners¬ section the companies which work with us in your area; there you can find their own details: address, phone and web page.

Moving to a higher as well as to a lower version is something simple; just by changing the product’s keyword ¬†(the keyword provided by the supplier) it can be quickly changed to another version and its characteristics.

¬

Once you have acquired the product, you will profit a 3-month-guarantee, from this date on, and under maintenance agreement, you will have two support service options regarding the answer time, standard or priority, (the last one with a 15% maintenance cost rise).

¬

Testing DF-SERVER EVO

Really, we have a type of licence called demo for those potential clients who want to start developing with the manager before get it. It has a time limit of 30 days.

Automatic Process

DF-SERVER EVO differs, for their behaviour, two Workflow types:

  • Automatic and unattended execution (automatic processes)
  • Manual execution by one or some users (WorkFlow).

It is possible to combine both types of processes.

¬

Security

The documents never stop being files inside a Windows folders’ structure, therefore you will always have all your information available without being caught by¬ DF-SERVER EVO.

As the information is in digital format, it is simple and necessary having backups  through  unattended and periodic tasks.

In case of any problem, we are sure about being able to recover the required information in an easy, sure and quick way.

DF-SERVER EVO¬†is not the documents’ owner, so that they keep being physical files, organized in a Windows folders’ structure. Therefore, the document limit is simply the limit that the Windows system can store.

On the other hand, the system allows to log in different datawarehouses which can be placed in different local net paths. By this way, we achieve to centralize the access to information, although it had been distributed in the Windows net.

In addition to the Windows access licences and the own application about files and folders access, among the more than 40 application licences which DF-SERVER has to apply to users or groups, is the one of file’s e-mail sending or the other one of managing¬ direct link¬ links created with the¬ Direct Link module.

Depending on the version, DF-SERVER EVO¬†provides the following users’ plan:

You can obtain further information and a comparison of the different modules available in the DF-SERVER EVO versions¬ by clicking here..

¬

Certainly. With this purchase’s modality ¬†there are no terminal limits from which you can acceed to the application, but be careful about the number of connected simultaneous users..

Absolutely not. If someone tries to enter in DF-SERVER with an account to which another user is already active, the last one is warned about the access attempt with his same licence and he gets the chance of refusing or allowing it; with the second option he will be forced to automatically get out of the system.

In the DF-SERVER audit each user’ s action is stored inside the application. This way we know the user, the action completed and the object over which it was executed.

You have to take into account that the files included to the DF-SERVER EVO system keep being physical files in a Windows environment, so that the Windows access licences keep being suitable. Moreover, DF-SERVER EVO gives the possibility of providing certain security levels:

  • Users access by numeric key, user-password or digital fingerprint.
  • Access licences to folders/files for¬ DF-SERVER EVO users or groups of users.
  • Application licences with more than 40 configurable parametres. Every user’s action over files or folders remains registered in the application’s history.

¬

About DF-SERVER EVO

Absolutely not. In DF-SERVER EVO we are concerned about being updated with the last advances and real necessities of our potential clients, this is why we are constantly renovating and developing.

Really, we have a type of licence called demo for those potential clients who want to start developing with the manager before get it. It has a time limit of 30 days.

Of course, you can request before a date and time, we will show you the tool remotely and the duration is about one our and half.

Contact with us to manage your request.

Moving to a higher as well as to a lower version is something simple; just by changing the product’s keyword ¬†(the keyword provided by the supplier) it can be quickly changed to another version and its characteristics.

¬

In DF-SERVER EVO we offer four product versions:

The differences among them consist in the users’ number, processing engines and from lower to higher modules’ inclusion:¬ ADI module, WorkFlow module, DF-Mobile module, Direct Link module, Web module, Click and Search module, etc.

You can have further information and a comparison of the different available modules in the DF-SERVER EVO versions¬ by clicking here.

¬

The documents never stop being files inside a Windows folders’ structure, therefore you will always have all your information available without being caught by¬ DF-SERVER EVO.

Once you have acquired the product, you will profit a 3-month-guarantee, from this date on, and under maintenance agreement, you will have two support service options regarding the answer time, standard or priority, (the last one with a 15% maintenance cost rise).

¬

The product’s backups and new versions do not mean any aditional cost for the client.

In the case of backups, these ones are automatically executed and they do not need any specialized technician intervention.

¬

Firstly, you should know about how is the application and how can you work with it. We would make an online or onsite demo for you. Then, you will detect by yourselves if the product is appropriated for your company.

The next step would be make an audit, an exhaustive analysis through a deep data capture to know the specific characteristics and needings of your company. Then, we could do an individual offer.

In case you accept the proposal, under the specific payment terms, we would continue with the installation and seting of the tool in your premises as well as the users training for the people who are going to work with it. .

¬

As the information is in digital format, it is simple and necessary having backups  through  unattended and periodic tasks.

In case of any problem, we are sure about being able to recover the required information in an easy, sure and quick way.

DF-SERVER EVO is certified by the Spanish Tax Agency since 2008 for the certified digitalisation. This process allows to destroy incoming invoice and substitutive documents, since this created digital document has complete fiscal value.

This option is available with the certified digitalisation module.

DF-SERVER EVO differs, for their behaviour, two Workflow types:

  • Automatic and unattended execution (automatic processes)
  • Manual execution by one or some users (WorkFlow).

It is possible to combine both types of processes.

¬

DF-SERVER EVO¬†can, automatically or manually, save, the editable¬†document versions or plain text files when they have modifications, so that we will always have the possibility of recovering file’s prior states.

Thanks to our FileSystemWatcher technology, DF-SERVER EVO detects the changes produced in the Windows file system, such as modifying, moving, renaming, removing a document, as well as creating, removing, renaming folders, etc.

The action is the same as if we do the change inside the document manager.

If you make any change over any file, DF-SERVER EVO will check it again with the OCR and automatically store one of its versions. Thus, we will always have extracted text from the last modification and its previous versions saved.

¬

With Wacom signature tablets, DF-SERVER EVO can caught whatever written on it (such as a signature) and add it on the desired documents, choosing the position and on which document pages placing it.

Absolutely. You do not have to modify neither your position or interfere in the folders’ structure.

DF-SERVER EVO¬†is not the documents’ owner, so that they keep being physical files, organized in a Windows folders’ structure. Therefore, the document limit is simply the limit that the Windows system can store.

On the other hand, the system allows to log in different datawarehouses which can be placed in different local net paths. By this way, we achieve to centralize the access to information, although it had been distributed in the Windows net.

DF-SERVER EVO¬†allows to automatize repeated and intuitive processes, such as the structured document automatically classification, by contained text or word, characters in the file’s name, reading a barcode or by the index value assigned to it, DF-SERVER will know which document is, which concrete tasks must execute over it and store it in a specific folder; all these actions completed in an unattended way.

The single user’s intervention is just to scan the document.

Thanks to the DF-SERVER EVO powerful search engines you can find any file wherever it is located.

Just by knowing a datum or part of it. by contained data (regardless of its format), document’s modification or login date in the document manager, used seal, note, alert, index value (metadata), etc.

In addition to the Windows access licences and the own application about files and folders access, among the more than 40 application licences which DF-SERVER has to apply to users or groups, is the one of file’s e-mail sending or the other one of managing¬ direct link¬ links created with the¬ Direct Link module.

Depending on the version, DF-SERVER EVO¬†provides the following users’ plan:

You can obtain further information and a comparison of the different modules available in the DF-SERVER EVO versions¬ by clicking here..

¬

In addition to the traditional access systems out of the LAN which the computer networks can offer, such as the remote desktop, DF-SERVER EVO has got certain modules which we can cover with the access needings outside the information:

  • Web module: access to information through web, in an environment where we can even execute workflows.
  • Direct Link module:¬†you can share information through a link sending, allowing the recipient to complete certain actions such as digital signature, printing, downloading or email sending.
  • DF-Mobile module: you can acceed to information through our App and complete typical actions of the document manager over it. Suitable for¬†Android, Windows Phone and Apple iOs.

You can obtain further informartion and a comparison of the different modules availabe in the DF-SERVER EVO versions¬ by clicking here.

¬

Certainly. With this purchase’s modality ¬†there are no terminal limits from which you can acceed to the application, but be careful about the number of connected simultaneous users..

Absolutely not. If someone tries to enter in DF-SERVER with an account to which another user is already active, the last one is warned about the access attempt with his same licence and he gets the chance of refusing or allowing it; with the second option he will be forced to automatically get out of the system.

In the DF-SERVER audit each user’ s action is stored inside the application. This way we know the user, the action completed and the object over which it was executed.

You have to take into account that the files included to the DF-SERVER EVO system keep being physical files in a Windows environment, so that the Windows access licences keep being suitable. Moreover, DF-SERVER EVO gives the possibility of providing certain security levels:

  • Users access by numeric key, user-password or digital fingerprint.
  • Access licences to folders/files for¬ DF-SERVER EVO users or groups of users.
  • Application licences with more than 40 configurable parametres. Every user’s action over files or folders remains registered in the application’s history.

¬

Of course, you can quickly and easily integrate in the DF-SERVER system every kind of information, such as emails, their attached files, Internet downloaded files, photos, videos, evey kind of editable files, etc. And, similarly, all the electronic file datawarehouse previously stored in the organization.

Any user who knows how to manipulate a computer can get used to manipulate¬ DF-SERVER.
It is not more difficult  than using the Windows explorer or an office program.

Because of its duality services/price, DF-SERVER is the single solution which offers parallel document multiprocess with high speed and accuracy, optimized search engines for the best efficiency, etc. We are constantly working to improve the product and addapt it to the new technologies and advances. All these issues for a competitive price with high quality and adaptability.
DF-SERVER¬†is a solution of easy manipulation and learning for the user. It is provided in four versions: BASIC, SOFT, PROFESSIONAL and PREMIUM, addapted to company’s profiles of different sizes and characteristics (freelances, SMEs, big corporations…).

About document management

The costs saving would start from the time saving spent on unproductive tasks of our employees (search, storage…), unneccesary photocopies over the same document (energy spending, paper, toner). If you make an estimation of time and cost by employee for each task, I guarantee that you will clearly detect the saving.

¬

Searches will not obtain the same efficient results as a document manager (in fact, this is one of the pillars where it is based), the manager even organizes and manages the different documents versions in an easy and efficient way.
In an organized and preconfigurated manner, our document manager allows executing tasks and workflows such as sealing, validating, filling data, integrating with other applications…Moreover, next to the access licences it also executes application licences over the different users. With the document manager it would be possible to acceed to the documents from outside the office, something that would not be possible in another way. A document manager is a version much more developed, flexible and powerful than the Windows explorer.

¬

You have to think that the change is for a better solution of working method; you execute the same tasks or more in a more simple, efficient and safer way. Changes are not well welcomed at the beginning, but soon anyone can notice the improvement: the adaptation is easy and the benefit for all the workers.

A document manager means immediate benefits for the company; it saves storage’s time and space and information search, it avoids information lost, it improves its access security, it simplifies the distribution process, it integrates the documentation with other computer systems and allows a fantastic traceability over documentation. All these processes cause a costs reduction in time employed by the workers for the different tasks, in addition to printing, paper, etc.

¬

All the companies, big or small, public or private, manipulate a high quantity of information which is received in different ways (paper, email, web downloads…) that, moreover, they must be treated and stored ¬†for a long time period and shared ¬†with internal and external users in the company. The management of these contents is essential for any company which wants to be valued and survive the daily ¬†processes and workflows in an efficient way and economizing costs.

¬

The certified digitalisation on the received invoices and sustitutive documents is a legal possibility in Spain since 2007. With DF-SERVER this is possible in Spain. .

They can be certified to guarantee the document’s integrity. The single requirement is having a FNMT type 2 digital certificate. It is free. This option is only available in Spain.

The ideal function would be executing a scanning with a minimum quality of 300 dpi (dots per inch)

This is the process through which a paper document turns into a digital file. To complete this procedure it is used to employ a high efficiency scan or also called document scan.

It is a technology which allows the treatment of the documents generated by a company or organization executing its activities in a digital way and seizing its opportunity and advantages.

Methods

With the  ODBC connector it can interact content from its database with the one from other applications. We even offer the ToolBox module so that the IT department of the client develop its own interaction utilities with other applications.

Without any problem. The DF-SERVER EVO client supports RDP servers such as Terminal Server or Citrix.

Certainly, it must fulfil the system  and hardware resources requirements.

¬

Categories: Setup, Methods

It is a suggestion. For processes such as the text OCR extraction, the program consumes an important quantity of resources, therefore, we recommend having a server entirely dedicated to  DF-SERVER EVO.

¬

Categories: Setup, Methods

The documents never stop being files inside a Windows folders’ structure, therefore you will always have all your information available without being caught by¬ DF-SERVER EVO.

If the documents are Windows files, or they can be exported to Windows, yes, of course.

Regarding the document information which could not be included in the file (relational metadata, notes, etc…) and that will be in the previous document manager database, its inclusion in DF-SERVER EVO will depend on the possibility of acceding to the content of this database or the previous application helpdesk.

¬

Categories: Setup, Methods

Thanks to our FileSystemWatcher technology, DF-SERVER EVO detects the changes produced in the Windows file system, such as modifying, moving, renaming, removing a document, as well as creating, removing, renaming folders, etc.

The action is the same as if we do the change inside the document manager.

In the DF-SERVER audit each user’ s action is stored inside the application. This way we know the user, the action completed and the object over which it was executed.

You have to take into account that the files included to the DF-SERVER EVO system keep being physical files in a Windows environment, so that the Windows access licences keep being suitable. Moreover, DF-SERVER EVO gives the possibility of providing certain security levels:

  • Users access by numeric key, user-password or digital fingerprint.
  • Access licences to folders/files for¬ DF-SERVER EVO users or groups of users.
  • Application licences with more than 40 configurable parametres. Every user’s action over files or folders remains registered in the application’s history.

¬

They can be certified to guarantee the document’s integrity. The single requirement is having a FNMT type 2 digital certificate. It is free. This option is only available in Spain.

The ideal function would be executing a scanning with a minimum quality of 300 dpi (dots per inch)

The operating system needings and, specially, the hardware which DF-SERVER EVO needs will depend on the workload to be supported. As a guidance we can point the following requirements for a standard installation and operation.

  • Minimum hardware required.
    • Microprocessor Intel i5 (4 cores) or equivalent.
    • 4 GB of¬†RAM memory.
    • 100 Mbps network card.
    • 250 Gb free space in disc in the system unity.
  • Minimum hardware recommended.
    • Microprocessor Intel i7 (4 cores) or equivalent.
    • 8 GB of¬†RAM memory.
    • 1000 Mbps (1 Gbps) network card.
    • 500 GB free space in disc in the system unity.
  • Supported operating systems.
    • Windows Server 2012.
    • Windows Server 2008 and Windows Server 2008 R2.
    • Windows Server 2003 with SP2 (it is not recommended. It will be not longer supported in the following versions)
    • Windows 10.
    • Windows 8 and Windows 8.1.
    • Windows 7 (‚ÄėHome Premium‚Äô, ‚ÄėProfessional‚Äô, ‚ÄėUltimate‚Äô, ‚ÄėEnterprise‚Äô and the ¬†‚ÄėN‚Äô editions from any of these versions.
    • Windows Vista with SP1 or higher (‚ÄėHome Premium‚Äô, ‚ÄėBusiness‚Äô, ‚ÄėUltimate‚Äô, ‚ÄėEnterprise‚Äô .and the ¬†‚ÄėN‚Äô editions from any of these versions.¬†(it is not recommended. It will be not longer supported in the following versions)
    • Windows XP Professional with SP3 and .NET Framework 4.0 installed.¬†(it is not recommended. It will be not longer supported in the following versions)

¬

Categories: Setup, Methods

Documents versioning

DF-SERVER EVO¬†can, automatically or manually, save, the editable¬†document versions or plain text files when they have modifications, so that we will always have the possibility of recovering file’s prior states.

WorkFlow

DF-SERVER EVO differs, for their behaviour, two Workflow types:

  • Automatic and unattended execution (automatic processes)
  • Manual execution by one or some users (WorkFlow).

It is possible to combine both types of processes.

¬